Does the calendar come with a digital edition?
Yes! Each tier includes digital items to match the physical items ordered.
Last updated: December 15, 2024 07:59
How is manufacturing handled?
Manufacturing has already begun based on the orders made during the campaign, we did order additional amounts so that people who missed out can come in via the pre-order store or use add-ons if needed.
Items are due to arrive on or before the 18th December 2024.
Last updated: December 15, 2024 08:00
Will items be available to order after the campaign ends?
Yes.
We have a small amount of spare stock, these will be orderable via add-ons for existing backers and via the pre-order store for those who missed the campaign, they are sold on a first come first served basis.
Last updated: December 15, 2024 08:01
When will items ship?
If you are due physical rewards, then we will process the shipping fee payment as soon as you complete your survey. As soon as the payment is completed we will dispatch your items on the following working day. Tracking details will then be provided in Backerkit.
Last updated: December 15, 2024 07:57
Can I upgrade my reward tier?
You cannot upgrade your reward tier… But all of our spare stock is available as add-ons to every reward tier, so those on the digital only tier can still purchase physical items via the add-ons. Shipping fees will be automatically worked out based on your location and total chosen rewards.
Last updated: December 15, 2024 07:58
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.